Player Protection
Responsible Gambling & 18+ Policy
Fish & Chips is real-money entertainment. It should stay fun, stay affordable, and stay your choice. This page explains the rules, the tools we offer, and where to get help if it stops being fun.
18+
You must be at least 18 years old (or the legal gambling age in your jurisdiction, whichever is higher) to use this site.
Our commitments
- Adults only. Anyone under 18 is forbidden from depositing, playing, or holding an account. If we identify an account belonging to a minor, we will close it and return any unstaked balance to the source wallet.
- Stablecoin-only economy. All play happens in USDT on Tron. Your balance keeps its dollar value while you play — no FX surprises, no card-debt spiral, no chargebacks.
- Your wallet, your funds. You hold your own USDT until the moment you deposit. Withdrawals return to the same Tron address you funded from. We never custody funds you have not staked.
- Honest math, published. Lifetime arcade RTP targets ~95%. Submarine Dive (crash) base RTP is 97.5% and provably fair — every round's outcome is committed to a seed before the round and any player can verify the result.
- No predatory mechanics. No hidden loss-chase boosts, no "buy a win" mechanics, no aggressive push notifications, no dark-pattern dunning.
Stay in control
Set a budget before you play
Decide an amount you are comfortable losing — that is your session budget. Deposit only that amount. When it is gone, the session is over. Never deposit money you cannot afford to lose, and never chase losses by re-depositing.
Use time, not just money, as a limit
Set a timer on your phone before you start. When it goes off, take a real break — stand up, leave the screen, do something else for at least 15 minutes. Gambling time blurs fast; the timer is your anchor.
Know the warning signs
- You are spending money you needed for rent, food, bills, or family.
- You are borrowing money, selling things, or using credit to keep playing.
- You are playing longer than planned, or hiding how much you play from people close to you.
- Losing makes you anxious, angry, or compelled to "win it back."
- You feel restless or irritable when you are not playing.
If any of these are true, stop now and reach out to a free, confidential support service below.
Self-exclusion (account closure)
You can request a permanent account closure at any time by emailing support@fishnchips.io from any address with the subject line "Self-exclude" and the Tron wallet address you wish to close. We will:
- Process any pending withdrawals back to your source wallet.
- Block the wallet address from creating new accounts.
- Honor the request permanently — we will not "win you back" with promotional outreach.
Self-exclusion is permanent. Choose a cooling-off period (a week away from any gambling site) before you decide.
Free help, 24/7
If gambling is causing you or someone you know harm, these organizations offer free, confidential support. None of them will judge you or report you to anyone.
United States
National Problem Gambling Helpline
Call or text: 1-800-GAMBLER
ncpgambling.org
Philippines
In Touch Community Services
Helpline: (02) 8893-7603
in-touch.org
Nigeria / Kenya / South Africa
Mentally Aware Nigeria / Befrienders
befrienders.org
Find a free local helpline near you.
Restricted territories
It is your responsibility to know whether online gambling with cryptocurrency is legal where you live. Fish & Chips does not knowingly accept players from jurisdictions where this activity is prohibited. By using the site you confirm that you are legally allowed to do so in your jurisdiction.
Protecting minors
If a device in your home is shared with a minor, install parental-control software to block gambling sites. Recommended tools:
- Gamban — blocks gambling apps and sites across all your devices.
- GamBlock — gambling-site blocker for Windows, Mac, Android, iOS.
- BetBlocker — free open-source gambling blocker.
Contact us
For self-exclusion, account questions, or any concern about your play: support@fishnchips.io. We read every message and respond within 24 hours.